Appical provides a platform and approach that helps enterprises innovate and digitally transform their businesses and industries. Around 200 organizations worldwide, including KLM, Philips, ASML, Rituals and Adidas, rely on Appical to build an epic employee journey! We experienced 200 percent growth as of 2017.
In 2018, we have already strategized a plan to open an office in New York and the best is yet to come! We are ambitious, passionate, and above all winners. We have a work hard mentality but be aware of all our cool parties and loads of fun at Appical.
If you constantly strive for excellence, are passionate about innovation, and want to work with a collaborative, energetic team – then Appical is for you.
Functieomschrijving & werkzaamheden
Besides technical support you will also help customers optimizing the content of our product, meaning you’re also a cropping king/queen, instagram filter expert and you have the video editing know-how of a vlogger.
As a member of our Support team, you will be part of a team responsible for providing world class remote support, resolving and dispatching every issue that comes your way.
You are a true expert in Appical’s technologies.
Appical is looking for a smart, motivated and customer service centric individual to take on the role of problem solver, within our support team.
Within this role you will provide exceptional remote support to customers & colleagues worldwide. With customers in Europa, USA and Asia this team is constantly challenged.
- An eye for detail and quality
- A ‘getting things done’ mentality
- Experience with writing, e.g. blogs, articles, review or tutorials.
- Experience with photoshop, sketch or a similar software package.
- Excellent communication skills in English and Dutch
Wat bieden wij
- 40 hours contract, located in Amsterdam
- A competitive salary with extra benefits
- The opportunity to work for an exciting scale-up conquering the world
- Opportunity to work with a wide range of international and cool customers
- Ambitious and passionate colleagues
- Daily supply of snacks, delicious fresh fruit & excellent coffee
- Regular and fun team activities
- Office ping pong competition